ECR Consumerwatch

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

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How dare you?

Wendy Knowler asks what it’s going to take to nab the airport baggage handlers who can’t keep their hands off our stuff...

Return of the original Rice Krispies

Not being a commercial breakfast cereal kind of person, I didn’t realise quite how many South Africans felt really strongly about their Rice Krispies until about 18 months ago when Kellogg SA replaced the original version with something very different - Rice Krispies which were no longer made just of rice, but of corn and wheat as well - a so-called multigrain. 
But that’s not all, they also added a vanilla, flavour, and about twice the amount of sugar than the originals. That did not go down well with their customers.

Got a garnishee? You’ve been overpaying, says Wendy

Friday the 13th of December was anything but unlucky for the more than a million South Africans whose take-home is reduced every month because of garnishee orders. What a Western Cape judge had to say on that day will bring massive financial relief, says Wendy Knowler.

Credit Card agreements during the festive season

If you’ve got debit order agreements with various companies, there’s a good chance that some of them will take their money from your bank account early next week instead of at month-end date, as usual, anticipating that you’ll get paid early for Christmas. But can they do that?

No more free ride for your golf clubs on SAA

Up to now, South African Airways has allowed its passengers to check in a bag or suitcase plus certain sports gear, including bikes, golf clubs, horse saddles, and sailing equipment, at no extra charge.

Wendy Knowler on Vodacom data scam WhatsApp alert

A voice note supposedly released by a policeman, who warns about a new scam, has resurfaced. The man claims that criminals are targeting people outside shops with a scam data competition, only to steal their money. Wendy Knowler looked into it and confirms the WhatsApp clip is a scam. Listen here for more.

171 episodes

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