COVID-19 has unintentionally encouraged cashless spending

While financial inclusion has resulted in an unprecedented shift in global banking and redefined relationships people have with money, COVID-19 has unintentionally encouraged cashless spending. As a result of the World Health Organisation (WHO) announcement, people are being advised to use contactless technology instead of cash, as banknotes may be spreading coronavirus. Channel Africa's Lebogang Mabange chats with Clayton Hayward, co-founder and managing director of Ukheshe, a micro transaction platform in South Africa...