ECR Consumerwatch

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.

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07
MAY

Clothing, fees, and selling and buying cars

So you can buy winter clothing now, but you can’t try anything on first - is that legal? Your daughter’s ballet teacher is demanding full payment of her fees, 40 days into lockdown - what are your rights? When will you be able to buy or sell a car again?
30
APR

"Can I move on Friday?"

Friday is the 1st of the month, traditional moving day, May 1 is also Worker’s Day, marked this year by milions of workers being unable to work, and, of course it’s the day we move from level 5 lockdown to level 4.
23
APR

Pay now, enjoy later

Missing your local restaurant, pub or neighbourhood business and wondering how if they going to survive lockdown? There’s a way to help, says Wendy Knowler
05
MAR

COVID-19 - are you covered if you want to cancel your overseas trip?

COVID 19, commonly referred to as the corona virus, is causing major havoc in the travel industry: international conferences are being cancelled, and flights to many destinations are being cancelled, because people are too terrified to travel, even to places like Cyprus which hasn’t had any confirmed cases; and airlines are laying off staff, and grounding planes.
13
FEB

What if your Valentine's Day flowers are delivered late?

For florists, Valentine’s Day is their Black Friday and Christmas all rolled into one. There’s big money to be made, but the risk of reputational damage for service delivery fails is also massive. What are your rights as a consumer when you don’t get what you paid for, at the promised time? Wendy Knowler tells all...

161 episodes

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