East Coast Radio - Catch Up ECR Consumerwatch

ECR Consumerwatch

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.
Weekly English South Africa Leisure · Business
239 Episodes
68 – 88

Companies behaving badly - Wendy Knowler weighs in

Gyms that are still debiting members’ bank accounts while gyms remain closed during lockdown; a cruise company refuses to refund a family for their cruise which the company was forced to cancel because of Covid-19, and instead has unilaterally re-booked them on a specific cruise next year; the multi-branch paving…
30 Jul 2020 13 min

Pricey pineapples, expiring licences and provident funds

With the many financial changes that have been brought about by the Coronavirus pandemic, employees have had their eyes opened to the corruption that their employers have been involved in. Wendy Knowler sheds light on the topic - as well as on other questions asked by you.
23 Jul 2020 14 min

Can a landlord kick you out during lockdown? Wendy Knowler weighs in

This week on ECR Consumerwatch we gave you the opportunity to ask Wendy Knowler any consumer questions you may have. As the expert, she gives advice on landlord and tenant disputes; the no-return and no-refund policy as a result of COVID-19, and many other related issues.
9 Jul 2020 18 min

Why are those bags so rubbish?

How is it that Durban homeowners are being saddled with black refuse bags which are poor quality to the point of ripping and/or the wrong size? Wendy Knowler tried to find out.
18 Jun 2020 14 min

The truth about disinfect tunnels

Tunnel vision - disinfectant tunnels continue to be erected in transport hubs, schools and residential estates, despite growing warnings - from very high places - that they are ineffective and unsafe.
4 Jun 2020 14 min

Clothing, fees, and selling and buying cars

So you can buy winter clothing now, but you can’t try anything on first - is that legal? Your daughter’s ballet teacher is demanding full payment of her fees, 40 days into lockdown - what are your rights? When will you be able to buy or sell a car again?
7 May 2020 22 min

"Can I move on Friday?"

Friday is the 1st of the month, traditional moving day, May 1 is also Worker’s Day, marked this year by milions of workers being unable to work, and, of course it’s the day we move from level 5 lockdown to level 4.
30 Apr 2020 13 min

Pay now, enjoy later

Missing your local restaurant, pub or neighbourhood business and wondering how if they going to survive lockdown? There’s a way to help, says Wendy Knowler
23 Apr 2020 9 min

COVID-19 - are you covered if you want to cancel your overseas trip?

COVID 19, commonly referred to as the corona virus, is causing major havoc in the travel industry: international conferences are being cancelled, and flights to many destinations are being cancelled, because people are too terrified to travel, even to places like Cyprus which hasn’t had any confirmed cases; and airlines…
5 Mar 2020 9 min
68 – 88