From AI to IA
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There is no doubt intelligent automation is here and will shape the future of business. Automation is forcing companies to look at every aspect of their business through a different lens. But just how pervasive it will be is up for debate. Smart Automation can sound like robots taking over our jobs, but there is good in this new technology. Intelligent Automation is creating opportunities around the globe for workforces to reskill and upskill their skill sets. C-level executives are challenged to wrap their heads around intelligent automation: What it is, who can benefit from it, how it can help their process, where it should be applied and when getting started makes sense. Michael Avery spoke to Johan Steyn, chair of the special interest group on artificial intelligence and robotics with the IITPSA (Institute of Information Technology Professionals of SA) & Ati Ngubevana, Group Executive: Digital Process Re-Engineering at Vodacom about the rise of intelligent automation
