The 'jaw-dropping' errors that put IFA client data at risk

Loading player...
Citywire New Model Adviser has previously reported on providers’ data leaks, including Scottish Widows recently leaking confidential client information to the wrong advice firm. This incident was not an isolated one. In this episode of The Advice Show, reporters Zach Sharif and Nicola Blackburn speak to Kate Shaw, financial planner at Financial Life Planning and Rob Lewis, director at Celtic Financial Planning, who have encountered provider errors that resulted in major client data breaches in recent months. 
8 Feb 2024 English United Kingdom Business · Investing

Other recent episodes

FCA director: We want consolidators to think about incentives

Laura Dawes, the FCA’s director of authorisations, joins the Advice Show to discuss how the regulator is handling authorisations, what advice firms can do to make applications smooth and how the regulator still thinks about advice firm phoenixing. Dawes also discusses the regulator’s consolidator review last year, and how the…
26 Feb 23 min

Connor Broadley’s MD on picking the right tech for the £750m firm

Alex Twiss, the managing director of London advice firm Connor Broadley, joins the Advice Show to discuss the firm’s AI provider Saturn and how he thinks the technology could soon be writing advisers’ suitability reports. In the podcast Twiss also says his firm is reviewing platform providers and discusses the…
6 Feb 33 min

The Advice Show: Matthew Sinclair 

Matthew Sinclair joins the week after the Budget to discuss its impact, implications and what the government might have done differently.
9 Dec 2025 28 min

The Advice Show: Ben Hampton

Ben Hampton joins The Advice Show this week to discuss Wealth Wizards, the business he heads, as well as targeted support, value for money and Royal London. 
16 Jan 28 min