Citywire The Advice Show

‘A massive lack of due diligence!’: Experts criticise DB pension administrators

Loading player...
An investigation by Citywire New Model Adviser found that former pension scheme members were threatened with legal action earlier this month. Pension scheme administrators including Capita and Mercer demanded the return of tens of thousands of pounds, after errors were discovered in transfer value calculations. Carla Langley, founder of The Langley Consultancy, dives into the issue with David Brooks, head of policy at pensions administrator Broadstone Corporate Benefits.The investigation can be found here: https://citywire.com/new-model-adviser/news/revealed-capita-demands-1m-db-transfer-money-back-from-members/a2423312
21 Aug 2023 English United Kingdom Business · Investing

Other recent episodes

FCA director: We want consolidators to think about incentives

Laura Dawes, the FCA’s director of authorisations, joins the Advice Show to discuss how the regulator is handling authorisations, what advice firms can do to make applications smooth and how the regulator still thinks about advice firm phoenixing. Dawes also discusses the regulator’s consolidator review last year, and how the…
26 Feb 23 min

Connor Broadley’s MD on picking the right tech for the £750m firm

Alex Twiss, the managing director of London advice firm Connor Broadley, joins the Advice Show to discuss the firm’s AI provider Saturn and how he thinks the technology could soon be writing advisers’ suitability reports. In the podcast Twiss also says his firm is reviewing platform providers and discusses the…
6 Feb 33 min

The Advice Show: Matthew Sinclair 

Matthew Sinclair joins the week after the Budget to discuss its impact, implications and what the government might have done differently.
9 Dec 2025 28 min

The Advice Show: Ben Hampton

Ben Hampton joins The Advice Show this week to discuss Wealth Wizards, the business he heads, as well as targeted support, value for money and Royal London. 
16 Jan 28 min
All episodes