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AI Is the Buzzword – But Are You Leveraging It in D365 CE Where It Counts?

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A practical guide urging businesses to move beyond the hype of AI in Dynamics 365 Customer Engagement (D365 CE) and focus on using AI where it truly adds value—across Sales, Customer Service, Marketing, and Field Service—by ensuring clean data, intentional use, and a mindset shift from features to outcomes.
29 Jul 2025 4AM English South Africa Technology · Business

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