INSIDE YOUR BUSINESS – Inside South Africa’s R900 Billion Township Economy.

Loading player...
GUEST - Mongezi Mtati, Senior Brand Strategist of Rogerwilco and Township CX Report Lead.



Township consumers are rewriting the rules of South Africa’s retail and cultural economy, according to the fifth annual Township Customer Experience (CX) Report 2025, released today by Rogerwilco in partnership with Field & Insights Africa and MoyaApp.



The report, based on insights from 1 600 residents across all nine provinces and an additional 3 820 MoyaApp users, highlights how township households adapt under pressure, influence mainstream culture, and demonstrate resilience in the face of economic challenges. With an estimated R900 billion in spending power, townships are not peripheral economies but central to shaping South Africa’s consumer landscape
1 Oct 2025 4PM English South Africa Business News · Investing

Other recent episodes

SA Tourism returns to Pre-Pandemic Shine

South Africa welcomed 10.5 million tourists in 2025, surpassing pre‑pandemic levels for the first time. To unpack what this means for the industry, for jobs, and for South Africa’s global competitiveness, we’re joined by Thandiwe Mathibela, GM: Global PR, Communications, and Stakeholder Relations
2 Apr 5PM 12 min

Easter getaway: Five critical insurance checks

For families preparing to travel this weekend, there are a few top actions they should take to ensure their cover is valid. Understanding your obligations is as important as having a policy. We’re joined now by John Manyike, Head of Financial Education at Old Mutual, to unpack the biggest risks…
2 Apr 5PM 8 min

Pivot Point – Ramano on Transforming SA Leadership

For today’s Pivot Point feature, we’re joined by Ms. Tryphosa Ramano for a conversation about leadership, transformation, and the future of South Africa’s financial sector. We celebrate her three‑decade career defined by financial stewardship and a relentless commitment to transformation.
2 Apr 4PM 24 min

SA’s two-pot system sees repeat withdrawals

Since South Africa’s two-pot retirement system went live in September 2024, AlexForbes has now processed and paid more than one million savings-pot withdrawal claims, marking one of the largest operational undertakings in the country’s retirement industry. With more on the story behind the numbers, Vickie Lange, Head of Solutions Enhancement…
2 Apr 4PM 14 min

5 Easter scams to watch out for

RCS says holiday periods create the perfect storm: people are traveling, shopping online, and spending more time on social media—all moments when vigilance naturally drops. The company has identified six major scam types that tend to spike during school holidays, and Audrey Roberts, Customer Operations Executive at RCS, joins us…
2 Apr 4PM 12 min