25 Years of Financial Progress: How South Africa’s Middle Class Has Evolved

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GUEST: Thabiso Tshabalala, FNB Credit Card Product Head
South Africa’s middle-income earners have changed dramatically over the past 25 years from cash-based consumers to digitally fluent, financially conscious individuals who are saving, investing, and stretching every rand further.
As FNB Premier celebrates its 25th anniversary, new data reveals a generation that’s learned to bank smarter, live within their means, and use technology to drive their goals. More than 90% of customers now bank digitally, earning over R5 billion in eBucks since 2000.
In conversation with FNB Credit Card Product Head Thabiso Tshabalala, we explore how the country’s middle class has evolved who they are today, what financial pressures and opportunities define them, and how FNB is supporting this group through tools, rewards, and responsible credit design that help them build wealth and support their families.
10 Nov 2025 3PM English South Africa Business News · Investing

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