The CEO Playbook: Why Culture, Accountability and Consistency Drive Growth

Capitec is using retail innovation and diversification to deliver real client benefits, drive financial inclusion and future-proof itself. In this episode, Karan sits down with Basani Maluleke, Personal Banking executive at Capitec, to explore how the bank is systematically dismantling its biggest operational challenge — branch queues — by turning…

The world of personal finance is often shrouded in complex jargon and overwhelming choices. Yet, one South African brand has managed to cut through the noise, making financial well-being more accessible. In the latest episode of the popular video and podcast series Bank on it, renowned financial education influencer Koshiek…

Capitec's remarkable expansion isn't solely rooted in market disruption; it stems from a powerful diagnostic tool that translates millions of raw client interactions into precise, practical knowledge. In the latest episode of the popular video and podcast series Bank on it, Blessing Mgaga, the executive head of Client Experience Delivery,…

The secret to running one of the largest financial services rewards programmes isn't complex tiers or hidden fine print - it's simplicity and transparency. In the latest episode of Bank on it, Kelly Goldsworthy, Head: Live Better at Capitec reveals that Capitec is actively disrupting the industry’s typical cost-driven complexity…

The future of financial security is being decided right now, not just by firewalls, but by advanced data structures that map criminal networks. In the latest episode of Bank on it, Nick Harris, head of Financial Crime, Risk Management at Capitec, revealed the bank’s pioneering adoption of graph databases -…